Life Support Customers

Policy
For customers who are dependent upon life support (i.e., physically dependent upon utilities to support life-sustaining equipment) Augusta Utilities may opt not to utilize discontinuation of service. The customer must provide the following to Augusta Utilities, along with an annual update:
  • Certification from a physician that the individual is dependent upon life support
  • Evidence to support financial need
  • Documentation that the individual is responsible for the residence (i.e., title or lease in individual's name)