2013 Projects

Project Listing
The Information Technology Department (IT) is continuously working to provide our users with quality technological services and support.

The following is a list of IT Projects for 2013: 

  • Establish web presence for the City of Blythe
  • Implement IVR Solution for 311 Office
  • Implement a 311 Solution for Augusta
  • Establish web presence for the City of Hephzibah
  • Evaluate possible software replacement for FBOPlus
  • Augusta Regional Airport - Setup Call Manager onsite
  • Upgrade ManagerPlus to Enterprise license (SQL) for ARA Maintenance
  • Implement Web-Based Version of Electronic Warrant Interchange
  • CDIMS Historical Image Import for 1990-1991
  • Clerk of Court - Intercom
  • Import COTT data into CDIMS (01/01/1965 - 06/30/1986)
  • Digitize and import Microfilm images from 07/01/1986 - 01/02/1992 into CDIMS
  • Digitize and Import Microfilm images from 01/19/1972 - 06/30/1986 into CDIMS
  • Digitize and import hard-copy images from 01/01/1965 - 01/26/1972 into CDIMS
  • Implement Web Presence for DA's Office
  • Evaluate and make Recommendation for DA Jury Card Application
  • Assist E911 with Text to 911 Functionality
  • Assist Traffic Engineering with Federally Mandated Traffic Sign Inventory
  • Upgrade BalanceAAP to Web Version
  • Business Process Review of Finance Department
  • Implement New Grants Management Module for IFAS
  • Upgrade FASTER Software to Version 6.2
  • Fire Department Web Site Redesign
  • Develop Proposal to Update the EOC
  • Program and install 30 new portable radios for the Fire Department
  • Install new computers for the Fire Department
  • Implement Inventory/BarCode Scanning software for HCD
  • Create RPA fillable form for Human Resources
  • Implement Crime Statistics Mapping and Search Online
  • Redundant Dark Fiber
  • Research and Recommend Gov't Wide Technology for Forms Automation
  • 2012 PC Replacements
  • Disaster Site Infrastructure Build Out
  • Infrastructure - 10 Gig Backbone Upgrade
  • Recommend and Implement Technology for Housing & Community Development Building MAC
  • Planning and Implementation - Virtual Call Manager and Unity
  • Evaluate Augusta Owned Radio System Proposal
  • 2012 Technology Inventory & Audit
  • Implement Updated Version of IT End-User Security Management Tools
  • Video-Conferencing Implementation for City Departments
  • Blackberry - Migrate and Decommission all devices and hardware
  • Recommend/Implement Technology for 311 Office
  • Business Process Review for AED
  • Upgrade Microsoft SharePoint from Version 2007 to 2010
  • 2013 Scanner Replacements Assessment
  • 2013 Printer Replacements Assessment
  • Completion of IT Internal SOP Revisions
  • BYOD Policy
  • Exchange - Email Archiving Solution
  • Migrate to the new ARCSRV
  • 2012 Laptop Replacements
  • Judicial Center - Remediate Audio/Visual Problems
  • Information Technology Training Program Refresh and Modernization
  • Agenda Software Replacement Project Vendor Selection and Approval
  • Upgrade Lucity to current version
  • Completion of IT Strategic Plan
  • RFP - Management of Downtown Broadband Wireless Network
  • Infrastructure Upgrades - Backbone Switches, SAN Storage and Blade Chassis
  • Completion of Information Technology SPLOST V Projects
  • 2013 Laptop Replacements
  • HP Systems Upgrade
  • Completion of County IT SOP Revisions
  • 2013 PC Replacements
  • Government Channel
  • Revise Appearance and Functionality of www.augustaga.gov
  • Implement IFAS/OneSolution module Employee Online
  • Information Technology Work Order Program Refresh and Modernization
  • Augusta Owned Fiber - Locate Services Process
  • Replace Internal IT Ordering and MAC Management System
  • Implement Updated Version of IT Internal Quotation System
  • Annual Network Audit
  • Recommend and Implement Technology for Municipal Building Renovation MAC
  • Review Email using Cloud Services
  • Evaluate reporting solution for MVRS datalogging
  • Evaluate and Implement IFAS/OneSolution Applicatant OnLine
  • Inventory Consolidation for Inventory
  • Migrate and Upgrade Cisco UCCX to Virtual Environment
  • Recommend and Implement Technology for the Augusta Municipal Building Renovation Project
  • 2013 Inventory of County Equipment
  • Information Technology OS upgrade of Enterprise and Non-Enterprise Departments to Windows 7
  • Information Technology Office Automation of Enterprise and Non-Enterprise Departments to Office 2010
  • Quarterly Database Recovery Review 2013
  • IFAS to OneSolution Upgrade
  • 2013 Audits of Inventory
  • GIS Web Presence - Addressing and Map Requests - Electronic Submittal, Forms, Download, & Payments
  • Management of Disaster Recovery Site
  • New World MSP Conversion
  • Implement Web Presence for Juvenile Court
  • Implement the Business Occupational Tax Submittal System (BOTSS)
  • Implement CityView Public Portal
  • CityView - Data Cleanup
  • Implement Inventory Solution for Marshal's Office
  • Marshal Software Upgrade and Enhancement
  • Implement IT-GIS Management of Addressing and Street Naming Process
  • Business Process Review of Planning & Development Department
  • Gather System Requirements for a Planning software application
  • Business Process Review of Procurement Department
  • Upgrade Trapeze PASS
  • Henry Brigham - New Telephone System
  • Sheriffs Office New Computers
  • Implement New World MSP Software
  • Create Portal site for Sheriff's Office
  • Solid Waste - Setup VoIP Phones on IT PRI's
  • Solid Waste - CNG Plant
  • Recommend, coordinate, and manage technology needs for CNG plant construction.
  • Solid Waste - Storage Upgrade
  • AMCS Project
  • Create New Business Process for TAO in CityView
  • Replace applicable module in the TACS application
  • Recommend and Implement Technology for the Relocation of the Laney Walker Tag Office
  • Gather System Requirements for TCO Software Replacement
  • Prepare RFP for Tax Commissioner's Office Software Replacement
  • Support Homestead Card Scanning for Inactive Cards
  • AUD Customer Service and TCO south side relocation
  • Recommend and Implement Technology for Utilities Buildings at Fort Gordon
  • Implement Dicksonware SW and HW for Fire Hydrants
  • enQuesta data views for 311
  • OCR software for AUD Land Acquisitions Group
  • RFP for WIMS (Water Information Management System)
  • Evaluate then Implement Installment Payment Agreement on all accounts
  • Implement IVR Outdial Database and Reports
  • Upgrade MVRS to latest version
  • Implement enQuesta Pop-Up in AUD IVR
  • Implement Cisco Compliance Recording for AUD call center
  • Implement Water Treatment Lab Inventory management in AUD Lucity
  • Update of Itron's 60w Erts exchange in enQuesta
  • Implement enQuesta Maintenance Release in Train Environment
  • Research and Plan Driver's License scanning for AUD Red Flag Compliance
  • Evaluate and Implement e-bills in enQuesta