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It is important to stay calm, speak clearly and to stay on the line as long as you feel safe and/ or until the dispatcher tells you to hang up. It may seem that the dispatcher is asking too many questions. It is important to get as much information as possible. This information is relayed to units that are en-route to the incident location.
The request form (if not submitted on line) may be mailed or dropped off in person @ 911 4th St. Augusta, Ga. 30911, faxed to 706-821-1243 or emailed to firstname.lastname@example.org. The E911 Center has 3 business days (72 hours) to acknowledge receipt of the request and to inform you how long it will take to complete the request. (Open Records Act Request: O.C.G.A. 50-18-70.) The E911 Center will take payment in the form of cash only (please bring exact change). You will be provided a receipt for your records.